Frequently Asked Questions

1. What is your return policy?

We want to provide 100% satisfaction. If you are not satisfied with the product you can return it within 14 days of delivery.

2. Will you give a full refund?

Yes a full refund will be given. Any discounts used with coupons or sales are not refundable. Customers are responsible for return shipping costs.

3. When will I receive my refund?

Refund will be issued within 7 business days of our warehouse receiving the item and verifying the condition.
It normally takes about 10-20 business day for your refund to appear in your bank account or 2-5 days to see it in your paypal account.

4. How do I pay for my order?

We accept Paypal and major cards.

5. How can I cancel my order?

To cancel your order contact us via email with your order number at

6. How come I received my order in multiple packages?

Most likely because your purchase might be shipping from different warehouses.

7. Where is my tracking information?

Due to international shipping, tracking might take some time to update.